Just about a year ago, if you said to me recruitment research is very similar to business research, I would probably think you are from Mars. Don’t get me wrong, not that I was against recruiting or anything like that, I just hadn’t been exposed to that side of the world yet. Being an Information Professional for over 17 years, I have been taught and trained to always looking for authoritative, creditable sources when it comes to business and competitive intelligence.
I started my career with McKinsey & Company where valuable information is critical to client’s success; I spoke to associations sharing industry insights, I searched high & low on commercial databases (Lexis, Factiva, EBSCO to name a few) for valid facts, and I networked with internal consultants to seek their expertise. After that I went to work for a major bank here in Canada, again supporting research for Investment Banking and Enterprise-wide initiatives.
Reputable resources are never fully accessible on the net for free, so imagine my shock when I first heard the term “Internet Research”. Well, that was then. My current job started last September, and I got in because of the competitive intelligence aspect of it but fell in love because of the interactions I had with candidates. Applying the skills and knowledge I gained over the years to sourcing, I quickly realized research is research, no matter what.
Since I am a trained Information Professional who works best with visualization, I have drafted a simple diagram here to exhibit in business and recruiting worlds, the ultimate information we are looking for are as follows:
In one of Amybeth Hale’s posts, ” What Sourcing Is Not Responsible For“, she pointed out that once the Sourcer/Researcher has delivered what the Recruiter has asked for in basic qualifications, their work is complete. I couldn’t agree more even applying in the business/intelligence research; once we researchers exercised our curiosity practice and did it in a MutuallyExclusiveCollectiveExhaustive way, it’s really up to the management to decide whether, and how, to use the information, because behind every good business decision is an information professional.
In business, investigation is a ‘must’ process during CI information gathering, and when I was looking into recruitment research not too long ago, Geoff Webb, a highly regarded Sourcing Master here in Canada, said to me, “Good Researchers/Sourcers are investigators, but not necessarily recruiters”. It was a valid point. The only difference is that in recruiting, we deal strictly with people, and as we all know people are complicated and, quite often, unpredictable. This is what makes it more challenging and interesting.
So, Research is Research, No Matter What. I’ve said it and I am glad I did. This is just my two cents of being a newbie Recruiting Researcher and an experienced Business Researcher.
About the author:
Sara Chi is a Research & Information Specialist who enjoys hunting ans wers and connecting dots for business/competitive intelligence research. She spent over 15 years working in this field and has recently expanded her horizoninto recruiting. She currently works as a Recruiting Researcher for CriticalKnowledge.
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